Privacy Policy

Privacy Policy

1. Introduction ProtectiT SP (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in compliance with the General Data Protection Regulation (GDPR) and Irish Data Protection Laws.

2. Data We Collect We may collect and process the following personal data:

• Identity Data: Name, surname, title
• Contact Data: Email address, phone number, billing/shipping address
• Transaction Data: Details about payments, purchases, and orders
• Technical Data: IP address, browser type, and version, time zone setting, operating system
• Marketing and Communication Data: Preferences in receiving marketing communications

3. How We Collect Data We collect personal data when:

• You visit our website and place an order
• You contact us via email or phone
• You subscribe to our newsletter or marketing communications
• You interact with our website (cookies and analytics)

4. How We Use Your Data We use your personal data to:

• Process and deliver orders, including payments and shipping
• Communicate with you regarding your orders or inquiries
• Improve our website and customer experience
• Comply with legal and regulatory requirements
• Send promotional offers (if you have opted in)

5. Legal Basis for Processing Data We process your data based on the following legal grounds:

• Contractual necessity: Processing orders and payments
• Legitimate interests: Improving our services and website functionality
• Legal obligation: Compliance with tax, fraud prevention, and other legal requirements
• Consent: Marketing communications (you may withdraw consent at any time)

6. Data Sharing & Third Parties We may share your personal data with:

• Payment providers (to process transactions securely)
• Delivery partners (to fulfill orders)
• IT service providers (hosting, website maintenance, analytics)
• Regulatory authorities (where required by law)

We do not sell or trade your personal data.

7. Data Retention We retain personal data only for as long as necessary for the purposes outlined in this policy, in compliance with legal and tax obligations.

8. Your Rights Under GDPR, you have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Erasure: Request deletion of your data
• Restriction: Request restriction of processing
• Objection: Object to processing based on legitimate interests
• Data Portability: Request transfer of your data to another service provider

To exercise these rights, contact us at info@protectitsp.ie.

9. Data Security We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure.

10. International Transfers We do not transfer your personal data outside the European Economic Area (EEA). If such transfers occur, we will ensure adequate safeguards are in place.

11. Changes to This Privacy Policy We may update this policy from time to time. The latest version will always be available on our website.

12. Contact Information For any privacy-related inquiries, please contact us:

• Email: info@protectitsp.ie
• Address: Unit 1, Glenascaul Business Park, Oranmore, Co. Galway, H91 V2C1, Ireland
• Phone: +353 (0)91 795198

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.